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Cookies Policy

Cookies Policy

Last Updated: May 12, 2025

1. Introduction

This Cookies Policy explains how ELITE FROST LIMITED, trading as DoorMarts ("DoorMarts", "we", "us", or "our"), uses cookies and similar tracking technologies on our website doormarts.co.uk (the "Site"). Our Site is powered by WordPress, likely utilizing e-commerce functionalities through plugins such as WooCommerce. This policy explains what these technologies are and why we use them, as well as your rights to control our use of them.

By using our Site, and where required by law, by consenting to our cookie banner, you agree to the use of cookies as described in this policy. This policy should be read alongside our Privacy Policy, which explains how we use personal information.

2. What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies can be:

  • Session cookies: These are temporary and expire once you close your browser (or once your session ends).
  • Persistent cookies: These remain on your device for a set period specified in the cookie, or until you manually delete them. They are activated each time you visit the website that created that particular cookie.
  • First-party cookies: These are set by the website you are visiting directly (e.g., cookies placed by doormarts.co.uk).
  • Third-party cookies: These are set by a party other than the website you are visiting. For example, they might be set by analytics services, advertising networks, or social media platforms integrated into our Site via WordPress plugins or custom integrations.

3. How We Use Cookies

We use cookies for a variety of reasons, essential for the operation of a modern e-commerce website built on WordPress. These include:

  • Strictly Necessary Cookies: These cookies are essential for you to browse the Site and use its core features. For a WordPress/WooCommerce site, this includes managing user sessions (for logged-in users), enabling shopping cart functionality, processing checkouts, and ensuring site security. WordPress itself uses cookies for user authentication and interface settings. E-commerce plugins like WooCommerce set cookies to track cart data and customer session information.
  • Performance and Analytical Cookies: These cookies collect information about how visitors use our Site, for instance, which pages visitors go to most often, how they navigate the site, and if they get error messages from web pages. This helps us improve the way our Site works. We may use third-party analytics tools (e.g., Google Analytics, often integrated via a WordPress plugin) for this purpose.
  • Functionality Cookies: These cookies allow the Site to remember choices you make (such as your username if you log in, language preferences, or the region you are in) and provide enhanced, more personal features. Some WordPress plugins may use these to remember settings or preferences you've configured. If you leave a comment on our site, WordPress may save your name, email address, and website in cookies for your convenience.
  • Targeting or Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertising campaigns. These are typically placed by third-party advertising networks or social media platforms (e.g., via plugins like Facebook Pixel or Google Ads integration).

4. Cookies Used on Our Site

Our Site is built on WordPress, and likely uses WooCommerce for e-commerce. Common cookies you might encounter include:

  • WordPress Core Cookies:
    • For logged-in users: `wordpress_logged_in_[hash]`, `wordpress_sec_[hash]`, `wp-settings-{time}-[UID]`, `wordpress_test_cookie`.
    • For commenters: `comment_author_[hash]`, `comment_author_email_[hash]`, `comment_author_url_[hash]`.
  • WooCommerce Cookies (if e-commerce functionality is active):
    • `woocommerce_cart_hash`: Helps WooCommerce determine when cart contents/data changes.
    • `woocommerce_items_in_cart`: Helps WooCommerce determine when cart contents/data changes.
    • `wp_woocommerce_session_`: Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
    • `store_notice[notice_id]`: Used if you use the Store Notice feature in WooCommerce.
    • WooCommerce may also use cookies to track recently viewed products or other session data.
  • Plugin Cookies: Many WordPress plugins (for security, SEO, social media integration, caching, etc.) may set their own cookies. The specific cookies will vary depending on the plugins installed and activated on our Site.
  • Third-Party Service Cookies: As mentioned, services like Google Analytics, payment gateways, advertising platforms, and social media integrations may set cookies.

Below is a general categorization of cookies you might find:

Category Example Purpose Type (First/Third Party) Example Sources/Services
Strictly Necessary User login, shopping cart, checkout, site security, basic WordPress functions First-Party (WordPress, WooCommerce), Third-Party (e.g., payment gateways) WordPress Core, WooCommerce, Payment Processors
Performance & Analytics Understanding site traffic, user behavior, improving site performance First-Party (from some server logs/basic stats), Third-Party Google Analytics (via plugin or direct integration), other analytics plugins
Functionality Remembering preferences (e.g., comment details, language), enhancing user experience First-Party (WordPress), Third-Party (from some plugins) WordPress Core, various functionality plugins
Targeting/Advertising Personalized advertising, measuring ad campaign effectiveness Third-Party Google Ads, Facebook Pixel (via plugins or direct integration), other advertising platforms/plugins

Please note that the specific cookies used can change based on the plugins activated and updated on our WordPress site. We strive to use a cookie consent management tool that can help identify and categorize cookies active on our site.

5. Your Choices and Managing Cookies

You have several options to control or limit how we and third parties use cookies:

  • Cookie Consent Banner/Tool: When you first visit our Site, particularly if you are in a region with specific cookie consent laws (like the UK or EU), you will typically be presented with a cookie consent banner. This tool, often implemented via a WordPress plugin, allows you to accept or reject non-essential cookies, or customize your preferences by cookie category. Your preferences will be remembered for future visits, but you can usually change them at any time by accessing the cookie settings link/icon, typically found in the footer of our Site or within the consent banner interface.
  • Browser Settings: Most web browsers allow some control of most cookies through the browser settings. You can usually find these settings in the "options" or "preferences" menu of your browser. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
  • Opting out of Third-Party Cookies:
    • Google Analytics: To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
    • Advertising Cookies: You can opt out of many third-party advertising cookies by visiting the Digital Advertising Alliance (DAA) Consumer Choice page or the Network Advertising Initiative (NAI) opt-out page. European users can visit www.youronlinechoices.eu.

Please note that if you choose to block or delete cookies, some parts of our Site may not function properly. For example, you may not be able to use the shopping cart or complete your purchase if essential e-commerce cookies are disabled.

6. Third-Party Cookies

Some cookies on our Site may be set by third-party services we use, often integrated via WordPress plugins. These include analytics providers (e.g., Google Analytics), payment processors (e.g., Stripe, PayPal, which have their own cookie requirements for processing payments), advertising networks (e.g., Google Ads, Facebook Pixel), or social media platforms. These third parties may use cookies to collect information about your online activities over time and across different websites when you use our Site.

We do not always have direct control over these third-party cookies or their privacy practices. We recommend that you review the privacy and cookie policies of these third parties to understand how they use cookies and collect and use your information. For example:

If we use specific payment gateways like Stripe or PayPal, their cookie policies would also be relevant and can usually be found on their respective websites.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use (due to plugin updates or changes in our site configuration) or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

ELITE FROST LIMITED (trading as DoorMarts)
Email: Contact@doormarts.co.uk
Phone: +44 7440 218303
Address: Flat 7, Dune Crest, 105 Banks Road, POOLE, Dorset, BH13 7QQ, United Kingdom